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Requirements

We are looking for people who are disciplined, independent and efficient

You are required to be PC Literate and have a private area at home free from distractions so as to work effectively.
We require a commitment of about 20 hours a week and at least a 95% attendance

Your role will range from working the customer through the clients products and services to dealing with billing enquiries

You will continually need to build trust and confidence with the customers and for the brand
Through the extensive training with ''Arise'' we will work with you to achieve this

System Requirements

PC / LAPTOP
  • CPU – Dual-core 2.8 GHz or better OR Intel i class or AMD Phenom X2 class or better                              **Atom, Celeron, Pentium and Opteron processors are not permitted**
  • Hard Drive – 20 GB or more of available space & 60 GB or more of total space
  • Memory – 4GB of RAM or better
  • Operating Systems – Windows 7 or Windows 10
  • Monitor at least 15″ (Dual monitors recommended but not essential)
  • If you are unsure, run the PC check using the button to the right, then click advance, and copy and paste the details into an email to us
  • Please note that Custom-built PCs, All-in-one desktops, Macbook Pro and iMac will not work

Broadband Check

It is essential to have broadband that is capable of remaining connected to our systems at all times while working.  Wi-Fi is not permitted so you should be connected with an ethernet cable,
Speed requirements are as follows:
  • Minimum 10 mbps download
  • Minimum 3 mbps upload
  • Maximum Latency of 120 milliseconds (ms) Fibre Optic is recommended   

  • Click the links on the right to check your broadband speed and latency test                                                                          

PC Literacy

Basic PC literacy is required, a good knowlege of Microsoft office including Microsoft word and Excel
Good typing skills and efficiency

Other Equipment Needed

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    .    USB headset for your PC / Laptop​
  • Hard-wired telephone and headset
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